Help & Support
Answers to common questions about NutriScan Premium.
How do I request a refund?
Email support@v2vwellness.com within 30 days of your purchase. Please include the email address used at checkout.
How do I cancel my subscription?
You can cancel NutriScan Premium at any time. Your subscription will remain active until the end of your current billing period.
Premium isn't unlocking
If your Premium access doesn't activate after payment, email support@v2vwellness.com with:
- Your checkout email
- Approximate payment date
- Monthly or yearly subscription
- A screenshot (if available)
How do I contact support?
For billing, refunds, technical issues, or general enquiries, email support@v2vwellness.com.
Support
We aim to respond as quickly as possible to all enquiries. Email support@v2vwellness.com.